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Search is changing – Google launch Knowledge Graph

screen shot of knowledge graph using marie curie as the query

screen shot of knowledge graph

Something big just happened in search engine land. Whether rushed through in response to developments at bing or part of a wider master plan, the search giant Google has just launched what it is calling, the Knowledge Graph.

Here is the BBC story

So what is the Knowledge Graph?

Google has announced a new feature, the Knowledge Graph, as part of their core product, search.  They claim it is the beginnings of a step change in search engine technology, towards a search engine that can understand the meaning behind a query.

Just an excuse to include a nice garden photo

Putting things in context.

It what we humans do every day. Listening not just to what is being said, but how it is being said and who else is listening. Initially I think it will be quite limited. The examples given by Google included the search engine being able to understand the difference between Taj Mahal the building and Taj Mahal the blues musician.

Walled Gardens.

The idea is to keep people within the search engine rather like facebook does with its social network. It has led some to express concern that the once free web is being divided off into a number of very big, but very walled gardens.

The upshot is that many users will end their internet search without leaving Google’s pages, when in the past they might have continued to a site such as Wikipedia, which is collaborating with Google on the new search features.

Guardian Tech May 16th 2012

his line drawing editorial cartoon pokes fun at the policy they maintain, which to many observers, seems rather hypocritical, which is basically summed up as: It's OK for Google to copy everything and make money from it. But you can't.

laughzilla for thedailydose.com

Google ate my website.

But the biggest area of potential controversy around the Knowledge Graph is not search, or context but content. To keep users in the walled garden they will need content. So far the biggest content partner as you would expect is Wikipedia who seem happy with the relationship. But content owners and organisations that derive value from content are sleeping very nervous tonight as it is clear that Google is no respecter of traditional copyright models.

Google said it could actually drive more traffic to Wikipedia, which will be prominently linked to in the summary boxes. A Wikipedia spokesman said Google is using Wikipedia information in an appropriate way.

Guardian Tech May 16th 2012

I will keep you updated.  As they say this one has a long way to run…

 
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What do you want your website to do?

A lot of what I do is to get website owners to focus up on their goals.

Goals

It sounds silly really.  The goal of a website should be obvious, to entertain, to inform, to generate leads, to convert sales…

Each of these is track able (to some degree or another) and so the first thing I do if it is not already present is install web analytics. I use Google Analytics which is free but there are other alternatives out there.

Benchmarking

The reason I do this first is that it is really important to benchmark all activity so that when you make a change you can really understand the impact it has made, because in some cases, even what you regard as a common sense change can impact negatively on what you want your website to achieve.

Conversions

Not visits, not page views, not time or page or bounce rate but conversions. And once you know how many users a website is converting you can start to get in the habit of making changes, checking their impact on conversions and then building a better website based on evidence.

Usability

You are probably not the best person to talk to about your website.  Your customers, clients, fans or supporters are.  You have too many preconceived ideas about how people use the destination and probably because you use it every day you are not using it in the same way as they are.

Iteration

That is not the say that there aren’t some things that you don’t need to test but get in the habit of making a change, then testing it before adding anything else that could have had an impact or should be a factor in the mix.

 
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A review of Sitebeam, automated website testing software.

The sitebeam logo

Automated testing just got better. But is it good enough

The human touch

All the reports produced by a freshpairofeyes.net are compiled by a human being.  That would be me!  However I do use a selection of tools to quickly identify problems like broken links and website visibility in the search engines.

Today I discovered a new one while researching the impact of a change in European Commission privacy law on the use of ‘cookies’, which am going to blog about next week.

While searching for information I found a very good e-book on the topic from the owner of  silktide.com and reading a bit more about them came across this.

“We just quit being a web design company after 10 successful years and bet the company on making our own website testing software.”

Which I found interesting.  So as I enjoyed the e-book I thought I would try out the free trial version of their website testing software which they have called Sitebeam.

Sitebeam -  website testing software

Registration is very straightforward and the software design is excellent. On logging in you get told you have 10 reports left on the free trial version with an estimated delivery time of 2 minutes.

It seems the main report is made up of a different reports covering the following areas

  •     sales
  •     staging
  •     marketing
  •     social media
  •     writing
  •     technical
  •     EU ePrivacy
  •     custom
Printed out Sitebeam report

What a sitebeam report looks like when printed

Setting things up

Setting up the website details is pretty easy to do but it is worth taking some time over it. You are asked for the URL or domain name of the website you are testing, details of the product, service or sector, and sites to compare with.

So far so good.

First thing I notice is that this report will be limited to 10 webpages as it is a free trial.  Which I think is fair enough.

Generating the report was easy enough and unlike some online services where you are never quite sure whether or not anything is happening, you get a nice percentage completion bar and the whole thing looks very stylish.

First look at the Sitebeam dashboard

It does indeed take 2 minutes for the report to generate and immediately I can see a nicely presented dashboard with the option to view as a report or (nice touch) as a presentation.

Being a visual person I go for the presentation which is starts off very sluggish with it taking an age to load but then gets better as it is cached.

Image illustrating someone with a blind fold trying to navigate the internet

If no one can find your website, it might as well be unavailable

Sitebeam search report

For the website I am working on the search report is understandably a little disappointing.  My client has a very specific product with a number of different site specific locations and it has been difficult to find direct competitors that are both in the geographic locations and same sector.  So the website gets ranked the best, but there is no other website that is comparable.  The five highest ranked websites include the BBC  :) and the organisation that represents the industry.
So in conclusion the website is ranked 1st which is nice but not that helpful.  I also don’t seem to have any information about the websites I originally asked to be compared against. You then get a search rankings report which I did find helpful.  You can get the information elsewhere but for a business owner you have a clean dashboard of key search terms and how your site ranks for them in the search rankings.

Logos of the major social media channels including twitter, youtube, facebook, linked in and rss

Your audience is using social media and so should you

Sitebeam social media report

The Social Media report I can’t yet pass comment on because the website I tested it on doesn’t  use any social media networks.  As there is no twitter account available the report kindly informs you that you are missing out on 190m users generating 65 million tweets a day, which was pretty much what I was going to say to my client! However it did give me a lead to a slightly different but similar business that had used twitter very effectively. Less information for facebook although it confirmed to me that the site had no facebook page!

Sitebeam website analytics report

The report also correctly identified that the website doesn’t use any website analytics but this is easily identifiable from the page code.  Yes there are still people who do not track traffic to their website even if it is free and easy to implement!
There are tools available to identify which sites link to you but Sitebeam gives you a simple list, with the most popular first.  My results were skewed massively by one popular daily newspaper link that I didn’t about before.

Sitebeam print test

Here is a nice touch, the print test.  People do still print out web pages and their needs should be easy to cater for, but this doesn’t happen on the website I am reviewing.  This isn’t something I have tended to check in the past, so it is a good prompt.

Sitebeam content report

Not too helpful to be told that the website is ranked 4,200,000 on the Internet, not sure how that would help the client, but then a good report called keywords in use. Once you sense check this for combinations that are not targets this is helpful.  One of the basic principles of website copy writing is include the keywords in your copy.  This report shows you how many pages match a given keyword, and how strongly they feature it.  There is also a report that tells you the keywords you have no content for.

Bit cynical about reading age estimators or or readability calculators, still it never not helpful to point out to clients that most adults have a reading age of 14.  The report also finds a snippet with some of the most unreadable content which as you can imagine makes a great slide!

Freshness is calculated by how long ago the site was updated, how often on average it is updated and helps me identify when a peak of changes to the website happened. Then an accessibility calculator that picks out a headline % of pages that are W3C compliant.  Next Site Speed. I must admit even I am starting to flag!  But it is a useful report especially now Google has made clear this is a factor in search performance.  Finally and before the summary a pretty useless (in this case) site structure map and a chart of how many clicks it takes to reach page content.

So is Sitebeam any good?

So what do I think of the tool.  Useful, definitely.  I do this to earn a living and the automated tool has picked up a few things I perhaps wouldn’t have otherwise included in my clients report.

And this is basically my take on Sitebeam.  It is probably used best as a prompt tool or checklist mechanism.  It has a methodology and as long as you take it for what it is, it is an effective, not to say, cheap product for the business owner to check their website.

What it didn’t do, (and to be fair Sitebeam doesn’t claim to do this) is what a human being does in  providing a context and sense check for the machine generated report. I will certainly be using it again on behalf of other clients but by itself it isn’t comprehensive because it isn’t human .  But then I would say that wouldn’t I.

Well done silktide on a great product that is still in demo.

 
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